Programs and Services

Emergency Shelter for Women and Children
In an emergency, CALL 911

24 Hour Support and Crisis Line – Counsellors are available 24 hours a day
Local Call: 905-728-7311

Toll Free: 1-800-263-3725

 

Call if:

• You want to talk to a counsellor anytime of the day or night
• You have questions or would like to talk to someone about your options, even if you aren’t planning to stay at The Denise House
• You are unsure if your relationship is healthy
• You are wondering what to do or what can be done
• You would like to create a safety plan for you and your family
• You are looking for counselling to understand the effects of abuse
• You would like counsellors to provide more information and referrals to other community and social services
• You want immediate support and assistance to deal with a dangerous situation – assistance calling 911
• You feel that you and your children are ready to leave and wish to go to a safe place

Services Include:

• Secure Emergency Shelter for women and children fleeing abuse of any kind (whether physical, emotional, sexual or financial) 24 hours a day, 365 days a year
• Confidential 24 hour crisis and supportive assistance by telephone or in person at the shelter
• Emergency transportation to the shelter
• Food, clothing and basic personal necessities
• Supportive counselling for women; safety planning; goal planning
• Children’s Program staff to support your children
• Help finding community resources and supports
• Legal and court support referrals and information about your rights
• Assistance with Special Priority for rent geared to income housing
• Language interpretation can be arranged with notice
• Crisis Counselling and Transitional Support